Parking operations.
Supercharged.
Metropolis modernizes all facets of your parking operation to deliver remarkable driver experiences and record distributions.
Experience and expertise
across the board.
Leveraging hundreds of years of combined parking expertise, Metropolis can operate a wide variety of asset types.
Class A Office
Transient
Mixed Use
Commercial
Hospitality
Campus
Healthcare
Delivering great service.
Every day. Network wide.
15,000+
Operations employees
360+
Operating markets
41+
NPA 40 Under 40 award winners
Congrats to Metropolis’ very own Jennifer Chung, Steven Hammerschlag, Jessica Nava, Ping Lieu, and Dana Wade who are part of NPA’s 2023 class of 40 Under 40.
Your one and only stop for tech-powered ops.
Metropolis replaces legacy parking operators and all third-party hardware, technology, and revenue control systems in the marketplace. By bringing the parking ecosystem in-house, and integrating and operating our breakthrough technology, we make parking more efficient, adaptive, and intelligent.
Empowering local teams with data-driven insights
On-location teams use tablets equipped with our internal app to view real-time data and facility insights, enabling them to make informed decisions, prioritize tasks, and ensure the highest levels of efficiency and performance.
Elevating operations through automation
Our technology automates routine tasks and processes which frees up our operations teams to focus on delivering an unparalleled level of service and responsiveness to property managers and their tenants.
21st century customer service
Our technology doesn't just improve operations – it elevates support as well. Our support teams provide smart, data-driven assistance to drivers, ensuring next-level service
Beyond software.
A complete solution.
Metropolis Operations unites diverse teams to support real estate owners, building tenants, and drivers in one seamless package.
Everyone, and everything, in sync.
Experience elite customer support, tenant account management, and local operators at your service.
Mobility specialists
Our on-location employees ensure the orderly movement of vehicles, assist drivers, and maintain facility cleanliness. Equipped with iPads they stay informed on facility occupancy, vehicle payment status, and other alerts.
Operations managers
Responsible for the overall P&L of every Metropolis location, Operations Managers oversee facility operations, analyze data trends, and implement solutions to optimize location performance.
Enforcement
Focused on ensuring complete revenue capture, our Enforcement team implements strategies to promote maximum distribution of profits to real estate owners.
Finance
Our finance team guarantees smooth, seamless deposits into real estate owner’s bank accounts, optimized for clear accounting, smooth distribution, and financial efficiency.
Launch
Our Launch Team works to achieve a seamless onboarding of garages and tenants with minimal friction in order to deliver a premium experience for property managers and tenants alike.
Metropolis operations substantially increases revenue while reducing expenses.
increase in operating income
decrease in operating costs
Everyone, and everything,
in sync.
Experience elite customer support, tenant account management, and local operators at your service.
Mobility specialists
Our on-location employees ensure the smooth and orderly movement of vehicles, assist tenants, and maintain facility cleanliness. Equipped with iPads and our internal Specialist App, they stay informed on facility occupancy, vehicle payment status, and other alerts.
Operations managers
Responsible for the overall P&L of every Metropolis location, Operations Managers oversee facility operations, analyze data trends, and implement solutions to optimize location performance.
Enforcement
Focused on ensuring complete revenue capture, our Enforcement team implements strategies to ensure maximum distribution of profits to real estate owners.
Finance and accounting
Our finance team guarantees smooth, seamless deposits into real estate owner’s bank accounts, optimized for clear accounting, smooth distribution, and financial efficiency.
Launch
A powerful combination of tech-ops, local ops, and account managers, our Launch team guarantees seamless onboarding of garages and inherited tenants with minimal friction. This delivers a premium experience for property managers and tenants alike.
Metropolis operations substantially increases revenue while reducing expenses.
increase in operating income
decrease in operating costs
Transforming the business of parking
Traditional operators rely on third party systems to manage revenue control. Metropolis redefines parking by introducing checkout-free, computer vision powered payment. We bring the entire parking ecosystem in-house, reducing complexity and introducing entirely new efficiencies.
Goodbye fees, hello savings
Traditional operators are incentivized to inflate pass-thru costs to build margin. The Metropolis platform automates entire line items and does not inflate the remaining pass-thru costs, often reducing operating expenses the day we take over.
We do the small things, better
Parking assets exist in the messy reality of the real world: by bringing local ops, technology, revenue control systems, and janitorial in-house, Metropolis can more effectively respond to operational challenges and adapt to changes on the ground.
Bringing transparency to parking
Metropolis is inherently data driven. We introduce accountability for performance for real estate owners and take initiative to execute strategies that improve facility productivity, experience, and performance.
Discover the
Metropolis difference
Tell us about your operation and let us revolutionize your parking management experience.
Have questions?
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Our Launch team, a robust blend of tech-ops, local ops, and account managers, guarantees a frictionless onboarding of garages and inherited tenants. We have launch down to a science and prioritize a premium experience for property managers and tenants alike during this transition.
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Our enforcement strategy focuses on complete revenue capture because our breakthrough technology gives us a complete understanding of every vehicle that drives in and drives out of a parking asset. Unlike traditional methods that may rely on manual checks and balances, Metropolis uses data-driven insights to identify non-compliant vehicles and enforce compliance. This increases the efficiency of our enforcement efforts, leading to optimal returns and improved financial performance.
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Our tech-driven approach is designed to be adaptable and integrative. We're not just implementing technology; we're redefining parking operations to suit the 21st century. Our modular system can be deployed into most parking assets.
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Our technology automates various tasks such as ticketing, revenue control, and data collection. For instance, our system eliminates the need for manual ticket handling, reducing labor costs and human error. Similarly, automated revenue control ensures accuracy in revenue calculation and collection, contributing to financial efficiency. These automations free up our operations teams to focus on providing high-quality service to property managers and tenants.